Call history
- Call history
- Call History List
- How to add a call memo to the call history
- How to check Call History of Original Calls and Transferred Calls
- Play the recording of the call history with MiiTel Phone
- How to download the recorded audio files
- Add a star to the call history
- Save the call history to Later (MiiTel Phone)
- Comment (call history)
- Restrict access to Call history
- Check the activity history of MiiTel created in Salesforce from Call History
- Emotion recognition
- Consult and analyze with Copilot Plus (Beta)
- Ask Copilot (AI) to determine next steps based on call or meeting content.
- Ask Copilot (Generative AI) during and after calls on MiiTel Phone
- Ask and consult with AI about multiple call histories (Chat with Copilot)
- Download the call history list as CSV
- Download the call history as CSV from Storage
- How to set the schedule to create the CSV file of the call history
- Full-text search