MiiTel Support

Find by MiiTel services

Phone service

Meeting service

Find by MiiTel admin category

Manage users and phone app settings

Learn how to create users and customize your MiiTel Phone.

Call settings

Learn the settings for outgoing and incoming calls.

Manage histories

How to set up call memo, keywords, scoring rules, and user dictionary for chat transcript.

Meeting settings

Learn about the Video bot settings, topics, templates for minutes, and call memo.

Permission and security settings

Learn about user permission settings, SSO, IP address restrictions, etc.

Find by integration services

Salesforce

kintone

HubSpot

Slack

Email Notification

Amazon S3

Zapier

Deskphone

Integration error log & troubleshooting

More about MiiTel

What’s new

Get updates on the new features and system maintenance.

MiiTel Status

Check the current operational status and receive updates in case of service failure.

MiiTel Developers (JP, EN)

Learn more about APIs, Webhooks, and other specifications.

Getting started

Learn how to get started with MiiTel Phone.

Tips

You can check tips on how to use MiiTel services to solve issues during work.

FAQ

Find by user category

Calls & SMS

Call history management and aggregation

Learn how to check call histories and chat transcripts, and how to aggregate them in the dashboard.

Contacts

Learn how to create, edit, and delete contacts.

Personal settings

How to change the display language, password

Find by MiiTel admin category

Manage users and phone app settings

Learn how to create users and customize your MiiTel Phone.

Call settings

Learn the settings for outgoing and incoming calls.

Manage histories

How to set up call memo, keywords, scoring rules, and user dictionary for chat transcript.

Permission and security settings

Learn about user permission settings, SSO, IP address restrictions, etc.

Find by integration services

Salesforce

kintone

HubSpot

Slack

Email Notification

Amazon S3

Zapier

Deskphone

Integration error log & troubleshooting

Find by other MiiTel services

Phone service

Meeting service

More about MiiTel

What’s new

Get updates on the new features and system maintenance.

MiiTel Status

Check the current operational status and receive updates in case of service failure.

MiiTel Developers (JP, EN)

Learn more about APIs, Webhooks, and other specifications.

Getting started

Learn how to get started with MiiTel Phone Mobile.

Setup

Learn how to set up MiiTel Phone Mobile.

FAQ

You can check the frequently asked questions related to MiiTel Phone Mobile.

Find by user category

Calls

Learn how to use MiiTel Phone, create a bookmark, monitor the calls, etc.

Contacts

Learn how to create, edit, and delete contacts.

Find by MiiTel admin category

Manage users and phone app settings

Learn how to create users and customize your MiiTel Phone.

Call settings

Learn the settings for outgoing and incoming calls.

Manage histories

How to set up call memo, keywords, scoring rules, and user dictionary for chat transcript.

Permission and security settings

Learn about user permission settings, SSO, IP address restrictions, etc.

Find by integration services

Salesforce

kintone

HubSpot

Slack

Email Notification

Amazon S3

Zapier

Integration error log & troubleshooting

Find by other MiiTel services

Phone service

Meeting service

More about MiiTel

What’s new

Get updates on the new features and system maintenance.

MiiTel Status

Check the current operational status and receive updates in case of service failure.

MiiTel Developers (JP, EN)

Learn more about APIs, Webhooks, and other specifications.

Getting started

Learn how to get started with MiiTel Call Center.

Find by call center features

Helpful features during calls

How to check transcripts and FAQs, and send a help sign to the admin during a call

Call settings for MiiTel Call Center

Learn how to set up the queue, predictive dialer, IVR, and Scan to Call.

Monitor the user activities

How to check the status of other users by using the real-time monitor and seat map

Find by user category

Calls & SMS

Call history management and aggregation

Learn how to check call histories and chat transcripts, and how to aggregate them in the dashboard.

Contacts

Learn how to create, edit, and delete contacts.

Personal settings

How to change the display language, password

Find by MiiTel admin category

Manage users and phone app settings

Learn how to create users and customize your MiiTel Phone.

Call settings

Learn the settings for outgoing and incoming calls.

Manage histories

How to set up call memo, keywords, scoring rules, and user dictionary for chat transcript.

Permission and security settings

Learn about user permission settings, SSO, IP address restrictions, etc.

Find by integration services

Salesforce

kintone

HubSpot

Slack

Email Notification

Amazon S3

Zapier

Deskphone

Integration error log & troubleshooting

Find by other MiiTel services

Phone service

Meeting service

More about MiiTel

What’s new

Get updates on the new features and system maintenance.

MiiTel Status

Check the current operational status and receive updates in case of service failure.

MiiTel Developers (JP, EN)

Learn more about APIs, Webhooks, and other specifications.

Getting started

Learn how to get started with MiiTel Meetings.

FAQ

You can check the frequently asked questions related to MiiTel Meetings.

Find by user category

Use MiiTel Meetings with Zoom

Learn how to record and analyze meetings by integrating MiiTel with Zoom.

Use MiiTel Meeting with Google Meet

Learn how to record and analyze meetings by integrating MiiTel with Google Meet.

Use MiiTel Meetings with Microsoft Teams

Learn how to record and analyze meetings by integrating MiiTel with Microsoft Teams.

Use MiiTel Meeting with Calendar

Learn how to record meetings using Google Calendar and Microsoft Outlook Calendar.

Meeting history and analysis

Learn how to check the dashboard and meeting histories, and create meeting minutes.

Find by MiiTel admin category

Meeting settings

Learn about the Video bot settings, topics, templates for minutes, and call memo.

Speech analysis

Learn how to set up keywords, scoring rules, and user dictionary for chat transcript.

Permission and security settings

Learn about user permission settings, SSO, IP address restrictions, etc.

Manage users

Find by integration services

Salesforce

kintone

HubSpot

Slack

Email Notification

Zapier

Integration error log & troubleshooting

Find by other MiiTel services

Phone service

Meeting service

More about MiiTel

What’s new

Get updates on the new features and system maintenance.

MiiTel Status

Check the current operational status and receive updates in case of service failure.

MiiTel Developers (JP, EN)

Learn more about APIs, Webhooks, and other specifications.

Getting started

Learn how to get started with MiiTel RecPod.

FAQ

You can check the frequently asked questions related to MiiTel RecPod.

Find by user category

How to use

Learn how to record and transcribe the conversations, and create minutes.

Meeting history and analysis

Learn how to check the dashboard and meeting histories, and create meeting minutes.

Find by MiiTel admin category

Meeting settings

Learn how to set up the Video Bot, topics, and templates for meeting minutes and call memos.

Speech analysis

Learn how to set up keywords, scoring rules, and user dictionary for chat transcript.

Permission and security settings

Learn about user permission settings, SSO, IP address restrictions, etc.

Manage users

Find by integration services

Salesforce

kintone

HubSpot

Slack

Email Notification

Zapier

Integration error log & troubleshooting

Find by other MiiTel services

Phone service

Meeting service

More about MiiTel

What’s new

Get updates on the new features and system maintenance.

MiiTel Status

Check the current operational status and receive updates in case of service failure.

MiiTel Developers (JP, EN)

Learn more about APIs, Webhooks, and other specifications.

Find by MiiTel services

Phone service

Phone analysis AI

Phone analysis AI (mobile app)

Call center analysis AI

Meeting service

Web meeting analysis AI

In-person conversation analysis AI

Find by MiiTel admin category

Manage users and phone app settings

Call settings

Manage histories

Meeting settings

Permission and security settings

Find by integration services

More about MiiTel

What’s new

MiiTel Status

MiiTel Developers (JP, EN)

Getting started

Tips

FAQ

Find by user category

Calls & SMS

Call history management and aggregation

Contacts

Personal settings

Find by MiiTel admin category

Manage users and phone app settings

Call settings

Manage histories

Permission and security settings

Find by integration services

Find by other MiiTel services

Phone service

Phone analysis AI (mobile app)

Call center analysis AI

Meeting service

Web meeting analysis AI

In-person conversation analysis AI

More about MiiTel

What’s new

MiiTel Status

MiiTel Developers (JP, EN)

Getting started

Setup

FAQ

Find by user category

Calls

Contacts

Find by MiiTel admin category

Manage users and phone app settings

Call settings

Manage histories

Permission and security settings

Find by integration services

Find by other MiiTel services

Phone service

Phone analysis AI

Call center analysis AI

Meeting service

Web meeting analysis AI

In-person conversation analysis AI

More about MiiTel

What’s new

MiiTel Status

MiiTel Developers (JP, EN)

Getting started

Find by call center features

Helpful features during calls

Call settings for MiiTel Call Center

Monitor the user activities

Find by user category

Calls & SMS

Call history management and aggregation

Contacts

Personal settings

Find by MiiTel admin category

Manage users and phone app settings

Call settings