From the Audit Log screen, you can check the operation histories for login, user management, group management, and security settings.
IMPORTANT
- This feature is only available for managers, as users who have administrative privileges can use this feature.
Refer to the audit log
- Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
- Click Open MiiTel Admin on the top right of the page.
- Click Security > Audit Log.
- Click [+] to check the details of the log.
Search with keywords like details or User name
- To search by the content of operation details, select from the Operation drop-down menu.
The following is the list of all operations that can be checked.
- Login: Login details of each user (Date, time, and access route)
- User: Details of the settings, changes, and deletions made in User List.
- Group: Details of the settings, changes, and deletions made in User Group.
- Tenant setting: Who and when the IP addresses were added or changed in the Security setting.
- Phone number settings: Details of the settings, changes of the circuit title, and prefix number made in Phone Number Management.
- Incoming call filter: History of creating, editing, or deleting any of the incoming call filters and the user name who made those actions.
- Incoming call rule: History of creating, editing, or deleting any of the incoming call rules and the user name who made those actions.
- Sound: Details of the settings/changes that were created or deleted, and the name of the files in Sound setting.
- Automatic call forwarding: Details of the settings/changes for automatic transfer calls made in Auto Transfer.
- Voicemail settings: Details of the settings/changes, and actions made in Voicemail settings.
- Queue: History of creating, editing, or deleting any of queues and the user name who made those actions.
- Blocked numbers list: The list of phone numbers that you have set to reject both incoming and outbound calls in Call rejection setting.
- Incoming call blocking settings: Details of the settings/changes made in Incoming call rejection.
- Outbound call blocking settings: Details of the settings/changes made in Outbound call rejection.
- Voice File: User name and file name of the audio file downloaded.
- Video File: User name and file name of the video file dounloaded.
- Call History: History of Settings to not include call history in the dashboard, Delete call history, and Download call history.
- Transcript corrected: History of editing the speech recognition.
- Toggle enable or disable: History of enabling or disabling the feature.
- Scoring rule: History of scoring rule settings.
- Contacts: History of contacts exported.
- Storage: History of creating, exporting, or deleting the CSV file, which was done on the storage or call history list screen.
- Scheduled execution: History of creating or deleting the schedule of creating the call history.
- Softphone settings: History of automatic ACW settings, URL settings displayed for incoming calls.
- HubSpot settings: History data of users enabling or disabling the integration with HubSpot. (Enabled is shown as Add. Disabled is shown as Delete.)
- HubSpot activity settings: History of HubSpot activity integration settings.
- HubSpot contacts integration: History of HubSpot contact integration settings.
- Amazon S3 integration: History of Amazon S3 integration settings.
- Salesforce integration: History data of users enabling or disabling the Salesforce integration.
- Salesforce activity history integration: History of Salesforce activity history integration settings.
- Salesforce video history integration: History of Video history integration settings.
- Salesforce Activity history assignee: History of Activity history assignee settings.
- Kintone integration: History of Kintone integration settings.
- Kintone activity history integration: History of Kintone activity history integration settings.
- Slack integration: History of Slack channel integration settings.
- Slack notification rules: History of creating, editing, or deleting the Slack notification rule.
- Slack mention integration: History of creating, editing, or deleting the Slack mention integration.
- Zapier integration: History of turning the Zap ON or OFF. ("Zapier Integration/Create" is displayed when it's ON, "Zapier Integration/Delete" is displayed when it's OFF.)
- Outgoing Webhook: History of Outgoing Webhook settings.
- Predictive dialer: History of Predictive dialer settings.
- Email Notification: History of Email Notification settings.
- To search by user name, select from User drop-down menu.