If someone has answered the phone, but the ringtone won't stop ringing, the following may be the cause of the problem. Please read the details below.

Instability of the network instantaneously

• If the user can not connect to the network between the time of receiving the signal for both starting and ending of incoming calls, sometimes the ringtone might keep ringing. In this case, the problem can be solved by reloading the page.
• If you are running MiiTel Phone in multiple tabs or windows, please try reloading all tabs and windows.