Thank you for using MiiTel! My name is Hirose of MiiTel Support from Japan.

Challenges of remote work: "Difficulty of communication"

Right now, many companies are implementing remote work.
Flexible work style and productivity improvement are expected, but many employees may feel the difficulty of communication at this time.
If you are working separately from your colleagues, you may think "I don't need a meeting, but I can't communicate well with chat...I want to talk to them directly!"

MiiTel's internal call feature will solve the problem!

MiiTel's internal call feature provides four benefits to help you solve remote work challenges. 

1. Check the other party's status before calling
   *You will be able to check the status of the other party.
   
   
2. Automatically save your calls
   *Records of your calls (Call history) can be checked from MiiTel Analytics.
   *Since your calls will be recorded, you will not need to take notes by hand during the call.
   
   
3. Share the saved information of your calls (Call history) easily
   *From the URL of call history screen and comment feature, you can share the information easily.
   *You can share the information by Slack (Coordinating with Slack).
   
   
4. No charge for all calls

How to make internal calls

1. Click the User/Contacts button.
2. Select who to call from the User list.
   You can search from the Username or Contact information box to search for the other party.
   *You will also be able to check the status of the other party at this time.
   
   　　　　　　
3. Click Call.
   
   　　　　　　
4. Click End call to finish the call.

MiiTel Phone Mobile

You can also use your smartphone to make calls with MiiTel.
Install the MiiTel Phone Mobile application on your smartphone.
You can make/receive both external and internal calls just like MiiTel Phone on your PC.

Also, you can use MiiTel Phone Mobile on your smartphone to talk to a colleague in overseas. Unlike making an outbound call to a mobile phone or landline, calls from the application are free.

For more information about MiiTel Phone Mobile, including how to download and system requirements, please check here.

Improve communication with your colleagues!

The internal call feature will improve communication with your colleagues. We do hope you will use this feature to help the remote work become more efficient!

We also hope MiiTel will help you solve your problems and concerns.

If you have any questions or concerns, please feel free to contact Support.