Using one ear headset

• To listen to the recording of the calls easily, MiiTel records the customer and operator sides separately (stereo recording). Therefore, if you are listening with earphones or headphones by one ear, we recommend you to listen with both ears, or play both sides by using stereo speakers.

Headset or earphones are not properly connected to your computer 

• If you are using a headset or headphones that connect to the audio jack, please make sure that the plug is inserted into the end.
• For a recommended headset to customers, we recommend the USB-connection-type headset (made by Logicool) for both ears.