Using the Click to Call feature in eSales Manager

You can set up click-to-call so that you can make one-click calls to phone numbers that are registered in eSales Manager.

Contents

How to set up

  1. Start the eSales Manager.
  2. Click on your user name in the top right corner of the screen and click "Go to Admin Menu".
  3. Click on 'List and expand sheets'.
  4. Click the name of the sheet that contains the phone number you want to call.

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  1. Click on [link with parameters].

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  1. Set the appropriate item name.

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  1. Set the following for "URL of the link" and "Text on display".
  2. .

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1 URL of the link : Fill in the following format.

miitel://[xxx. △△△△]
○○ = object name of the sheet where the phone number to be called is registered
△△△△△ = identification name of the item where the number to be called is registered

.

2 Characters on display: fill in the following format.

[xxx. △△△△]
○○ = object name of the sheet where the phone number to be called is registered
△△△△△ = identification name of the item where the number to be called is registered

.

  1. After the above settings, click the [New Registration] button.
  2. Click the [Change] button to complete the settings.

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If you want to set your e-Sales Manager to automatically display when you receive an incoming call on MiiTel, you can use the Incoming Call Popup Settings.

How to make an outgoing call

To make a call, simply click on the phone number.

If you have the desktop app version of MiiTel Phone must be installed on your computer.
  1. Open the sheet with the above settings.
  2. Click on the blue phone number that appears in the item you added.

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  1. At the top of the screen, you will see "Do you want to open MiiTel.app? at the top of the screen
  2. Click [Open MiiTel.app].

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  1. The desktop version of your MiiTel Phone will launch and start dialing.

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